Dear Twister,

Thanks for using our app and i am truly sorry for the inconvenience has caused to you. This is Dorothy and i hope to be able to help you!

Yes, AnyTrans can help delete “Photo Video” from the app itself. Please refer to the detailed instructions below:

https://www.imobie.com/guide/anytrans/photo-video-management-ios.htm

If problem persists, to help us locate the reason of this issue and find solution soon, would you please kindly send log file to us?

Please open AnyTrans for iOS > Click Feedback button > Click Submit

Or would you please refer to the detailed instructions to send log to us?

https://www.imobie.com/faq/anytrans-for-ios-faqs.htm#quescate12

We will make further diagnosis and provide you with solution soon.

If there is anything i can help you with, please just let me know.

Enjoy a nice day!

Best regards,

Dorothy