Hello,

I purchased PhoneRescue for Android yesterday as I did a hard reset on my phone and I lost all my data. When I connect my phone to the app, it says that my phone needs to be rooted. I tried to use kingoroot and a few other software to root my device but it doesn’t work at all. 

I don’t know what to do… Could you please help?

Thank you very much

Kindest regards,

Maud