Hello Bob,

Thanks for using our app and i am truly sorry for the late  reply. This is Dorothy and i hope to be able to help you!

It’s truly sorry AnyTrans brings unhappy experience to you. The issue is caused because we adapt online verification. To better protect license code safety and privacy, we update our server recently. If you are registering in that time, you may encounter the issue you mentioned. Given this situation, i need to reset your license code once. After that, you can use it normally. I am truly sorry for the inconvenience has caused to you. Given this situation, would you please kindly send your license code to help us unbind it soon.

But as you know, forum is a public place. For privacy and safety of your license code , i would like to suggest you to send license code to us via link below:

https://my.imobie.com/support/create_ticket.php

Once you finish, please kindly let me know.

And i will check this issue and solve for you at once.

Thank you so much for your generous support and kind feedback in advance!