Hello Fhenderson,

Thanks for using our app and i am truly sorry for the late reply. This is Dorothy and i hope to be able to help you.

It’s sorry for iMobie brings unhappy experience to you. Yes, PhoneRescue can help you recover call log, reminders, contacts, etc.. Would you please make sure you have tried all recovery modes (Recover from iOS Device, Recover from iTunes and iCloud Backup)? Here is the detailed instructions:

https://www.imobie.com/guide/phonerescue-for-ios/recover-data-from-ios-device.htm

If you have tried all recovery modes but still failed to recover lost data, i am truly sorry for PhoneRescue may fail to help you this time due to Data Recovery Principles. It will be appreciated for your generous forgiveness and kind feedback.

Given this situation, as you purchased PhoneRescue for iOS already, i would like to refund you at once.

I am looking forward to your reply.

Thanks for your kind feedback in advance.

Best regards,

Dorothy