HelloTMills,

Thanks for using our app and i am truly sorry for the late reply. This is Dorothy and i hope to be able to help you!

It’s sorry for PhoneRescue brings unhappy experience to you. PhoneRescue supports 10.9.0 and higher. If you macOS is lower than that, PhoneRescue is not available for you this time. Of course, i totally understand the situation. Thus, i do not recommend you to buy a new OS becase it will cost a lot of money. Given this situation, would you download and install PhoneRescue for iOS on your family or friends’ computer to give it a new try? If the trial version scans out the deleted data, the pro version can help you find them back. But if the trial version cannot scan out the deleted data, it’s sorry for PhoneRescue is unable to help you this time due to Data Recovery Principles. In this situation, please do not purchase the pro version. It will be appreciated for your generous support and kind understanding.

If there is anything i can help you with, please just let me know.

These days, COVID-19 is severe in global. Please stay health and take care!

Have a great day!

Best regards,

Dorothy