Hello Chris,

Thanks for using our app and i am truly sorry for the late reply. This is Dorothy and i hope to be able to help you!

Do you mean that you want to recover lost messages? If so, i so truly sorry about your loss. Given this situation, would you please give our software named PhoneRescue for Android a try? It can help you retrieve lost messages back. Would you please kindly give the trial version a try?

If the trial version can scan out deleted, the pro version can help you find them back. But there are two necessary conditions. One is that your device once turned on USB Debugging Option before or can be turned on currently. The another is that your device needs to be rooted due to Android Principles. Android uses permissions in the file structure, every file, folder and partition, which has a set of permissions. These permissions decide who can view, write and execute a file—certain users have access, while users who don’t have the right permissions are blocked from having access. Rooting device lets you get the permission as Super Administrator User in Android system. Once you get it done, you can do anything in Android system. After rooting device, you can use Deep Scan function to recover lost android data to your computer or device directly. To get more info, please refer to the link below:

https://www.imobie.com/guide/phonerescue-for-android/root-android-device.htm

If the two conditions are not satisfied, it’s sorry for PhoneResuce is unable to help you this time due to Android Principles. It will be appreciated for your generous forgiveness and kind feedback.Given this situation, please do not purchase our software.

If there is anything i can help you, please just let me know.

These days, COVID-19 is severe in global. I wish all things are well for you and your family. Stay health and take care!

Have a nice day!

Best regards,

Dorothy