Hello Customer,

Thanks for using our app and i am truly sorry for the late reply. This is Dorothy and i hope to be able to help you!

It’s sorry for iMobie brings unhappy experience to you. To start with, would you please kindly give me a chance to explain this issue? To protect license code privacy and safety, iMobie adopts online verification. If you change computer or format computer, you will need to unbind your license code. It’s sorry for the inconvenience has caused to you. It will be appreciates for your generous forgiveness.

In fact, i can help you unbind your license code directly. But to protect license code safety and privacy, please do not post it on forum. Given this situation, would you please submit ticket with your license code or order ID:

https://my.imobie.com/support/create_ticket.php

And we will provide you with solution soon.

Thank you so much for your generous support and kind feedback.

Best regards,

Dorothy