Hello Dany,
Thanks for using our app and i am truly sorry for the late reply. This is Dorothy and i hope to be able to help you!
To start with, would you please check whether your music(fail to transfer) are purchased or not. If it belongs to purchased one, i am truly sorry for it cannot be transferred currently because of Apple Principles. It will be appreciated for your generous forgiveness.
If it does not belong to purchased one, given this situation, would you please kindly send log file to cs@imobie.com for further diagnosis?
https://www.imobie.com/faq/anytrans-faqs.htm#quescate12
And our Dev Team will analyze this problem and provide you with solution soon.
I am looking forward to your reply.
Thanks for your kind feedback in advance.
Have a great day!
Best regards,
Dorothy
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