Dear Customer,

Thanks for using our app and i am truly sorry for the inconvenience has caused to you. This is Dorothy and i hope to be able to help you!

About the backup, you can decide whether to encryt it or not. If you set password, you can read it with password. Would you please kindly check for that? It will be appreciated for your generous forgivenss and kind understanding in advance.

About another format, we will optimize this function in our next version of AnyTrans. It will be appreciated for your kind understanding. And i would like to tell that the backup is saved on your computer.

About transferring WhatsApp from iPhone to iPhone, it does not have limitaion for iOS version. You can just transfer them directly.  Yes, you are right.

If there is anything i can help you with, please just let me know.

Thanks again for your generous support and kind understanding on this issue.

Best regards,

Dorothy