Hello Matthew,

Thanks for udsing our app and i am truly sorry for the late reply. This is Dorothy and i hope to be able to help you!

To solve this issue, would you please try below suggestions to solve this issue?

1.Please download the newest version of AnyTrans (8.4.0) from link below:

For Windows Version: https://www.imobie.com/go/download.php?product=at&os=win

For Mac Version: https://www.imobie.com/go/download.php?product=at&os=mac

2. Then, please refer to the detailed user guide to manage music:

https://www.imobie.com/guide/anytrans/music-management-ios.htm

Please kindly tell me whether it works for you or not.

Thanks for your kind feedback in advance.

Happy New Year!

Best regards,

Dorothy