Dear Alishasellskc,
Thanks for using our app and i am truly sorry for the late reply. This is Dorothy and i hope to be able to help you!
To start with, i would like to explain the email info is managed via purchased platform instead of us. It will be appreciated for your generous forgiveness.
Given this situation, would you please tell us your order ID to help us contact purchased platform to modify email for you?
And then, please kindly tell me the email misspelled. And i will send your license code to you at once.
(Notes: To keep your order safe and privacy, i highly recommend you send mail to cs@imobie.com) It will be appreciated for your generous forgiveness and kind cooperation.
If there is anything i can help you with, please just let me know.
Enjoy a nice day!
Best regards,
Dorothy
Be the first to post a comment.