Hello Charm,

Thanks for using our app and i am truly sorry for the late reply. This is Dorothy and i hope to be able to help you.

It’s sorry for i fail to understand this issue clearly. If possible, would you please kindly send a screenhshot about this issue to me for better analysis? And i will provide you with solution soon.

I am looking forward to your reply.

Thanks for your kind feedback in advance.

Happy New Year!

Best regards,

Dorothy