Hello Jeff,

Thanks for using our app and i am truly sorry for the late reply. This is Dorothy and i hope to be able to help you!

Given the importance of your data, PhoneRescue for iOS will back up your device data before recovering lost data. Even though your iPhone encounters any issue, you can recover data from backup. I am truly sorry for the inconvenience has caused to you. Thank you so much for your generous forgiveness and kind understanding.

To solve this issue issue, would you please change the path via referring the instructions below?

Please open PhoneRescue > Click Settings button on the lower left of the interface below > Click Select button to choose the path that you want to save backups > Click Save.

Please kindly tell me whether it works for you or not.

Thank you so much  for your generous forgiveness and kind feedback in advance.

Best regards,

Dorothy

 

From Dorothy

please reply me i want to refund my money your program did not shows any deleted photos or videos please Reply me