AnyTrans for iOS

Updated 5 hours ago in No Category
1 on 2019年11月4日

Hi,

Could you please walk me through the steps to transfer LINE chat history from Android phone to iOS? When I look at the “Phone Switcher” page, it doesn’t say how to transfer LINE data. Thanks.

Supak

on 2019年11月5日

Hello Supak,

Thanks for using our app and i am truly sorry for the delay reply. This is Dorothy and i hope to be able to help you!

It’s sorry for AnyTrans can only help transfer LINE from iPhone to iPhone currently instead of transferring LINE chat history from Android phone to iOS. This issue is caused because Android and iOS belong to different operating system. Thus, they store app in different location. It is a complex process to transfer them. It will be appreciated for your generous forgiveness and kind understanding.

The good news is that our Dev Team is still working on this issue. Once we have update, we will inform you at once.

If there is anything i can help you with, please just let me know.

Thank you so much for your generous support and kind understanding in advance.

Best regards,

Dorothy

 

 

 

 

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1 on 2019年11月5日

I recently bought an iPhone that is on a lower iOS version then my original phone. I don’t want to update the iOS so I was wondering if I bought the full version of anytrans would I be able to transfer all data to my new phone since iTunes and iCloud won’t allow me. Or simply can I move data from one phone to the computer then to another phone since there is an option to clone the phone on the full version

on 2019年11月5日

Hell Lynn,

Thanks for choosing our app and i am truly sorry for the delay reply. This is Dorothy and i hope to be able to help you!

Yes, our AnyTrans Phone Switcher function can help you move all device data to another device(photos, music, videos, messages, contacts, etc..). This function will not be influenced by iOS version. Would you please kindly give it a try? To get the detailed user guide, please refer to the detailed user guide below:

https://www.imobie.com/guide/anytrans/phone-to-iphone.htm

Please kindly tell me whether it works for you or not.

Thank you so much for your generous support and kind cooperation in advance.

Best regards,

Dorothy

 

 

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2 on 2019年11月6日

could you happen to tell me why im not able to backup my iphone call logs and safari history?…i was able to before and now it backs up everything but them two….im not sure why it stopped backing those up…..and i create the backup through itunes but like i said it did fine before…any answer would be appreciated!!!….thanks!! Drummer71

on 2019年11月7日

Dear Drummer,

Thanks for using our app and i am truly sorry for the inconvenience has caused to you.This is Dorothy and i hope to be able to help you!

To start with, would you please kindly tell me the iOS version of your iPhone? If you are using the newest iOS 13, it’s sorry for AnyTrans for iOS is unable to help you back up Phone Call Logs and Safari History due to Apple restrictions currently.

The good news is that our Dev Team is working on solving this issue. Once we have update, we will inform you at once.

I am truly sorry for the inconvenience has caused to you.

Thank you so much for your generous forgiveness and kind understanding.

If there is anything i can help you with, please just let me know.

Enjoy a nice day!

Best regards,

Dorothy

 

 

5 days ago

yep its a 13.2…..you answered my question…….thanks and ill look forward to hearing back with your resolution!!!…..thanks again!

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1 6 days ago

I have an iPad pro using ios 13.  I want to know if there is a way to transfer home videos to a location other than the TV app?  Is there a way to transfer existing video in the TV app to a different location, for example the file app or Documents app?

Thanks

5 hours ago

Hello Customer,

Thanks for using our app and i am truly sorry for the delay reply. This is Dorothy and i hope to be able to help you!

To solve this issue , would you please download the newest version of AnyTrans for iOS?

For Windows: https://www.imobie.com/go/download.php?product=at&os=win

For Mac: https://www.imobie.com/go/download.php?product=at&os=mac

If problem persists, would you please kindly send log file to cs@imobie.com for further diagnosis? And our Dev Team and Support Team will provide you with solution soon?

https://www.imobie.com/faq/anytrans-for-ios-faqs.htm#quescate12

Please kindly tell me whether it works for you or not.

Thanks for your kind feedback in advance.

Best regards,

Dorothy

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1 21 hours ago

When I transfer Music to iPhone, music app doesn’t show the text. I’m pretty sure the file mp3 has Lyrics inside, can you help me? 

5 hours ago

Dear Gino,

Thanks for using our app an i am sorry for the late reply. This is Dorothy and i hope to be able to help you!

It’s sorry for our AnyTrans is unable to help you transfer Lyrics due to online issue. It will be appreciated for your generous forgiveness.

And i report the need to our Product Manager. And we will optimize this function in our next version of AnyTrans. It will be appreciated for your kind understanding.

I am looking forward to your reply.

Thanks for your kind feedback in advance.

Best regards,

Dorothy

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