I submitted a refund request less than 24 hours after buying the product. My MyCommerce Share-it Order Number is 622966223. Please give me an update on the refund request. Thank you
I submitted a refund request less than 24 hours after buying the product. My MyCommerce Share-it Order Number is 622966223. Please give me an update on the refund request. Thank you
Dear Customer,
Thanks for using our app and i am truly sorry for the late reply. This is Dorothy and i hope to be able to help you!
It’s truly sorry for AnyTrals lets your down. Would yould please kindly give me a chance to solve this issue? Please kindly tell me what problem you encountered? I will provide you with solution soon.
I promise you that if we are unable to provide you with a workable solution or you are not willing to solve this issue, i would like to refund you at once.
I am looking forward to your reply.
Thank you so much for your generous support and kind feedback in advance.
Best regards,
Dorothy
I accidentally misspelled my email when purchasing anytrans ios. Therefore, i didn’t receive the activation email
Dear Customer,
Thanks for using our app and i am truly sorry for the late reply. This is Dorothy and i hope to be able to help you!
About quitting unexpectedly issue, it’s sorry for we will need log file to make better analysis. To help us make further diagnosis and provide you with solution soon, would you please kindly send log file to cs@imobie.com for better analysis?
Thank you so much for your generous support and kind feedback in advance!
Enjoy a nice day!
Best regards,
Dorothy
Hi I am unable to organize using the home screen manager. It will only let me delete apps not move
Dear Ckelley,
Thanks for using our app and i am truly sorry for the late reply. This is Dorothy and i hope to be able to help you!
It’s sorry for Home Screen Manager function can help you clean apps which are not downloaded successfully. And it can not help you delete app on your device directly. I am truly sorry for the inconvenience has caused to you. It will be appreciated for your generous forgiveness.
Meanwhile, to delete apps, would you please give AnyTrans another function a try?
https://www.imobie.com/guide/anytrans/apps-management-ios.htm
Please kindly tell me whether it works for you or not.
Thank you so much for your generous support and kind feedback in advance.
Best regards,
Dorothy
Dear Ckelley,
Thanks for using our app and i am truly sorry for the late reply. This is Dorothy and i hope to be able to help you!
It’s sorry for Home Screen Manager function can help you clean apps which are not downloaded successfully. And it can not help you delete app on your device directly. I am truly sorry for the inconvenience has caused to you. It will be appreciated for your generous forgiveness.
Meanwhile, to delete apps, would you please give AnyTrans another function a try?
https://www.imobie.com/guide/anytrans/apps-management-ios.htm
Please kindly tell me whether it works for you or not.
Thank you so much for your generous support and kind feedback in advance.
Best regards,
Dorothy