Hello Chompie,

Thanks for using our app and i am truly sorry for the delay reply due to the forum update issue.

Our PhoneRescue for iOS can help recover lost messages back from iOS devices directly, iTunes and iCloud backup. Would you please refer to detailed instructions below to recover deleted data?

Recover from  iOS Device: https://www.imobie.com/guide/phonerescue-for-ios/get-started.htm

Recover from iTunes Backup:

https://www.imobie.com/guide/phonerescue-for-ios/recover-from-itunes-backups.htm

Recover from iCloud Backup:

https://www.imobie.com/guide/phonerescue-for-ios/recover-from-icloud.htm

Meanwhile, we would like to tell you that we design our PhoneRescue for iOS to let customers scan & preview their deleted content prior to purchase. If PhoneRescue for iOS can scan messages you lost, it can help you find them back. If not, it cannot help you find them back because your data has been overwritten. In this case, sorry but not only our PhoneRescue for iOS but also any other iOS data recovery software won’t help on this issue.

If the free version doesn’t scan your wanted data, please do not purchase the pro version.  I am truly sorry for PhoneRescue fails to help you this time. It will be appreicated for your generous forgiveness.

If you have any questions or problems, please do not hesitate to contact us.

Thank you for your generous support and kind understanding in advance.

Best regards,

Dorothy

I need a refund your product doesn’t work why am I not getting a response back from you

Hello I need a refund of the product please because I can’t get my deleted text messages and photos back I have tried

Hello Redshida,

Thanks for using our app and i am truly sorry for the late reply. This is Dorothy and i hope to help you!

To start with, would you please kindly give me a chance to explain this issue? Our PhoneRescue supports three recovers mode: Recover from iOS Device, iTunes Backup and iCloud Backup. Would you please make sure that you have tried all recovery modes? 

If you have tried all recover modes but still failed to recover your deleted messages, i am truly sorry for PhoneRescue for iOS fails to help you this time due to Data Recovery Principles. It will be appreciated for your generous forgiveness and kind understanding.

As you are not willing to keep our software, i would like to refund you at once. To help me locate your order soon, would you please kindly tell me your Order ID? 

I am looking forward to your reply.

Thanks for your kind feedback in advance.

Best regards,

Dorothy

Can anyone help me activate my product. I just purchase phone rescue but cannot activate.

I want a refund I ordered the wrong thing and got a refund for that and I ordered the phone rescue and that hasn’t helped me at all I have tried it many times and it hasn’t worked I have the code but not the refund I have asked and nothing so can I get my 53.30 back please

I need a refund please

Dear Redshida,

Thank you so much for your kind feedback. I am truly sorry for this inconvenience.

To help me locate your order and issue your refund soon, would you please kindly tell me your order ID? 

I am looking forward to your reply.

Thanks for your kind feedback in advance.

Best regards,

Niki

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e reçois le code mais après introduction je reçois l’info qu’il est erronné… j’ai essayé à 3 reprises toujours la même chose, le code inséré (bien vérifié comme celui reçu) est reconnu comme fautif !

Hello User,

Thanks for using our app and i am truly sorry for the late reply. This is Dorothy and i hope to be able to help you!

Given this rare situation, would you please try below suggestions to solve this issue?

1.Please go iCloud official website to check the the account and password.

2. Please make sure the network is stable while unchecking two-factor verification.

If problem persists, please kindly send log to cs@imobie.com for further diagnosis. Our our Dev Team will provide you with solution soon.

I am looking forward to your reply.

Thanks for your kind feedback in advance.

Best regards,

Dorothy

Dear John,

Thanks for contacting us and i am truly sorry for the delay reply due to National Holidays. It will be appreciated for your generous forgiveness.

These are some of the common reasons behind this error 54 iTunes.

An outdated iTunes can create this annoying issue.

A corrupted iTunes file or improper installation is another reason for iTunes Sync error 54.

Virus attack or web threat is responsible for this irritating issue.

The problems with the PDF files becomes a barrier in the file sync process.

There are some of the simple steps you can use to remove this kind of error effectively. Moreover, it enhances your device’s performance.

1. Upgrade iTunes;

2. Remove Malware;

3. Upgrade iOS;

4. Edit Windows Registry;

5. Remove and Re-import iTunes Content;

6. Give Full Access Permission;

7. Delete PDF Files from iPhone.

To get detailed instructions, please just refer to the post below:

https://itunessupport.org/blog/fix-error-54-itunes/

I truly hope this post would be helpful for you.

If there is anything i can help you with, please just let me know.

Enjoy a nice day!

Best regards,

Niki

Some third-party security software or firewall settings on your computer might interfere with the iTunes travle synchronization process. Temporarily disable any security software or firewalls and try syncing again to see if the error persists.

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The iTunes sync error 54 is a common error that can occur when syncing your iPhone with iTunes. It usually indicates that some files on your device or slope game computer can’t be read or written.

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Make sure you have the latest version of iTunes installed on your computer. Sometimes, an outdated version can cause sync issues.

The iTunes sync error 54 is a common error that can occur when syncing your iPhone with iTunes. It usually indicates that some files on your device or slope game computer can’t be read or written.

From joannaylor

Hey ? is this the same reason i am facing issue on car parking multiplayer mod apk in Ios ? But i got fixed when i downloaded it through another website of mod of car parking mod  instead of slope game ,

Probably this is the same reason i am facing this issue in downloading from Pikashow APK. However, it fixed when i download this file from pikashowhub.com.

Hello Michael,

Thanks for using our app and i am truly sorry for the delay reply due to National Holidays. It will be appreciated for your generous forgiveness.

The time to decrypt iTunes password varies based on the length and compleity of password, which may take several minutes to hours.  It will be appreciated for your kind understanding. To make good use of PhoneRescue, please refer to the detailed user guide below:

https://www.imobie.com/guide/phonerescue-for-ios/recover-from-encrypted-itunes-backup.htm

If there is anything i can help you with, please just let me know.

Enjoy a nice day!

Best regards,

Niki

I need a refund your product doesnt work, I have send emails, opened tickets and you dont respond, mi order ID is Receipt # 24803070-22477929

Tried to transfer whatsApp data from IOS to Android and ypur software keeps crashing on export data 

I WANT MY MONEY BACK

If you forgot your iTunes password, you can start the password recovery process through the Apple ID account recovery system. This usually involves verifying your identity through security questions, email verification, or using two-factor authentication. The time this process takes can vary but usually takes a few minutes to a few hours. Check carefully through basket random for more information.

Do this very carefully otherwise you will not be able to restore both the original and secondary data. Read section carefully getting over it before starting recovery.

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In most cases, recovering your iTunes password can be done relatively quickly, often in just a few minutes. However, if complications arise or you need to contact support Sprunki Top, it could take longer.

Dear Jess,

Thanks for using our app and i am truly sorry for the inconvenience has caused to you. This is Niki and i hope to be able to help you!

About the quit issue, it may occur for various reasons. For example,  there is no sufficient space on your computer; your iOS system encounters problem, etc.. For locating the specific reason, we will need log file for further diagnosis.

Given this situation, if possible, would you please kindly send log file to cs@imobie.com for better analysis? It is easy to do so: Open PhoneRescue > Click the Menu tab > Click Send Log from the drop-down menu > Send the zip file to us as attachment via mail. It will be appreciated for your cooperation and kind understanding.

http://my.imobie.com/support/upload_imgs/PhoneRescue-Win-Send-Log.png

http://my.imobie.com/support/upload_imgs/PhoneRescue-Mac-Send-Log.png

If you cannot send log directly, please find error log and send it to us from this path:

Windows: C: User\Your computer name\AppData\Roaming\iMobie\PhoneRescue\Errorlog

Mac: /Users/Your computer name/Library/Application Support/com.imobie. PhoneRescue/PhoneRescue/LogsFolder

Please kindly refer to this page to know the details about how to send the log file:

https://www.imobie.com/faq/phonerescue-faqs.htm#part27

I am looking forward to your reply. And our Dev Team will provide you with solution soon.

If you are truly not willing to continue to solve this issue, i totally understand that. I am truly sorry for that PhoneRescue fails to help you solve issue in time. Given this situation, i would like to refund you at once.

I am looking forward to your reply.

Thanks for your generous support and kind understanding in advance.

Best regards,

Niki

I recently purchased phonerescue app, not sure how to enable the call history button – please help

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Dear Customer,

Thanks for using our app and i am truly sorry for the inconvenience has caused to you. This is Dorothy and i hope to be able to help you!

About the crash issue, it may be caused for several factors, the computer storage, the computer operating system, the iOS version of your iPhone, etc.. To make better analysis, would you please kindly provide log file to us? Please refer to below post to send log file to cs@imobie.com for further diagnosis? Thank you so much for your generous support support and kind feedback in advance.

https://www.imobie.com/faq/phonerescue-faqs.htm#quescate9

Meanwhile, PhoneRescue provides three recovers modes. To recover lost data soon, would you please also try to recover data from iTunes and iCloud backup? It will be appreciated for your kind consideration and copperation.

Recover from iTunes Backup: https://www.imobie.com/guide/phonerescue-for-ios/recover-from-itunes-backups.htm

Recover from iCloud Backup:https://www.imobie.com/guide/phonerescue-for-ios/recover-from-icloud.htm

I am really sorry for the inconveneince caused to you. Meanwhile, i promise you that if you are not willing to copperation with us to solve this issue, i will issue your refund whenever you want.

Thank you so much for your generous support and kind understanding in advance.

Best regards,

Dorothy

Hi there, my order ID is 621425703. I am trying to retrieve a picture that was sent to me as a text message. I followed all the directions and phone rescue analyzed my phone and went through the process and pulled my data. I got to the point where you can buy a license or preview the data temporarily. I tried to temporarily view the data and when I clicked the button phone rescue crashed and closed. I went through the entire process again 3 more times and the same thing keeps happening. Then I did it again but instead of previewing the data I purchased the license. It then brought me to the order details page where it confirms that my payment went through successfully. Where do I go from there? When I click download product it tries to install phone rescue again? I don’t see how to actually retrieve the data now that I purchased the license…. PLEASE ADVISE ASAP, I need to get this document within two hours today!

From IneedMyDataASAP

Hi there,

I understand your frustration. It sounds like you’re encountering a recurring issue with Phone Rescue crashing during the data preview process. Since you’ve already purchased the license and confirmed the payment, here’s what you should do next:

1. Restart Phone Rescue: Close the application completely and restart it to ensure it’s running smoothly after the license purchase.

2. Log In: Make sure you’re logged in with the account associated with your license. Sometimes, logging in again can refresh the system.

3. Check for Updates: Ensure that you have the latest version of Phone Rescue installed. Updating the app might resolve any bugs causing the crash.

4. Access Data: After restarting and updating, go to the “Download Product” section again. It should direct you to retrieve your purchased license, not reinstall the application. Look for options within the app to access and view your retrieved data.

5. Customer Support: If the issue persists, contact Phone Rescue’s customer support directly for immediate assistance. Provide them with your order ID and details about the problem for a quicker resolution.

Just as Denver Paintless Dent Removal professionals work to fix dents without causing further damage, make sure you address any software issues without additional complications. I hope this helps, and that you’re able to retrieve your document in time.

Dear Customer,

Thanks for your messages and i am truly sorry for the delay reply. In normal case, you can just send log file to us via app directly.

But if you are unable to open PhoneRescue and send log file to us, you can locate the log file via the path below:

/Users/You Computer Name/Library/Application Support………………….

And it will store log file as document. After you locate it, please send it as attachment to cs@imobie.com

It will be appreciated for your generous support and kind understanding in advance.

If you have any questions or problems, please just let me know.

Best regards,

Dorothy

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Dear Customer,

Thanks for your kind feedback and i am truly sorry for this inconvenience.

To start with, would you please kindly tell me the operating system of your computer?

Then, if possible, would you please kindly send a screenshot about this issue to me for better analysis?

And i will provide you with solution soon.

I am looking forward to your reply.

Thank you so much for your kind feedback in advance.

Best regards,

Dorothy

It’s always a good idea to consult the official sources like smash karts or contact the software’s support team for the most reliable and specific information about their product.

Sometimes, applications may not launch due to permission Sprunki Incredibox issues. Make sure you have the necessary permissions, or try restarting your device after installation.

We understand your urgency for accessing your data. Please check the estatus buscador beca benito Juárez to track the progress. This tool provides real-time updates, ensuring you stay informed about the current status of your request.

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Make sure the installation process is fully complete. After installing, you should see an option to launch the program. Ensure your computer meets the system requirements for iPhone Rescue. Sometimes, compatibility issues can prevent the app from opening.

Dear Byro,

Thanks for using our app and i am truly sorry for the delay reply. This is Dorothy and i hope to be able to help you!

The download process will depend on the network status. If the network status is stable, the installation process will be smooth. It will be appreciated for your generous forgiveness.

Given this situation, would you please make sure the network is stable and kindly give it a new try?

Please kindly tell me whether it works for you or not.

Thanks for your kind feedback in advance.

Best regards,

Dorothy

Hello Ashleigh,

Thanks for using our pp and i am truly sorry for the dealy reply.

The time to restart device varies from several minutes to an hour based on the size of device data. If there are more files on your device, it will take much time.

It will be appreciated for your generous support and kind understanding.

If there is anything i can help you with, please just let me know.

Enjoy a nice day!

Best regards,

Dorothy

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Dear Ashleigh,

Thanks for using our app and i am truly sorry for the delay reply. This is Dorothy and i hope to be able to help you!

The time to restart device varies from several minutes to an hour based on the size of your device data. If there are more files, it will take a lot of time. It will be appreciated for your generous forgiveness.

If there is anything i can help you with, please just let me know.

Thank you so much for your generous support and kind feedback in advance.

I cannot get a hold of anyone and I’ve been trying for two weeks! Emails are not going through neither are the e tickets online. I purchased and activated this program and it does not work. I want a refund back and I also didn’t realize that it renews every year! I can’t even cancel the subscription. This website is a scam!

The time to restart device varies from several minutes to an hour based on the size of your device data. If there are more files, it will take a lot of time. It will be appreciated for your generous forgiveness.

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When using iPhone Rescue for iOS to restart your device, the duration in restarting mode can vary depending on the specific issue and the device model. If you experience persistent issues, consider reaching out to customer support for assistance.