Hello Jeff,

Thanks for using our app and i am truly sorry for the late reply. This is Dorothy and i hope to be able to help you!

Given the importance of your data, PhoneRescue for iOS will back up your device data before recovering lost data. Even though your iPhone encounters any issue, you can recover data from backup. I am truly sorry for the inconvenience has caused to you. Thank you so much for your generous forgiveness and kind understanding.

To solve this issue issue, would you please change the path via referring the instructions below?

Please open PhoneRescue > Click Settings button on the lower left of the interface below > Click Select button to choose the path that you want to save backups > Click Save.

Please kindly tell me whether it works for you or not.

Thank you so much  for your generous forgiveness and kind feedback in advance.

Best regards,

Dorothy

Hello Jeff,

Thanks for using our app and i am truly sorry for the late reply. This is Dorothy and i hope to be able to help you!

Given the importance of your data, PhoneRescue for iOS will back up your device data before recovering lost data. Even though your iPhone encounters any issue, you can recover data from backup. I am truly sorry for the inconvenience has caused to you. Thank you so much for your generous forgiveness and kind understanding.

To solve this issue issue, would you please change the path via referring the instructions below?

Please open PhoneRescue > Click Settings button on the lower left of the interface below > Click Select button to choose the path that you want to save backups > Click Save.

Please kindly tell me whether it works for you or not.

Thank you so much  for your generous forgiveness and kind feedback in advance.

Best regards,

Dorothy

 

From Dorothy

please reply me i want to refund my money your program did not shows any deleted photos or videos please Reply me  

I have the same problem with this software, retro bowl is there any solution to this problem?

PhoneRescue for iOS will backup your device data before restoring lost data fnaf security breach since it understands the value of your data. 

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I have the same problem with this software, taylordle is there any solution to this problem?

From Mike34

Update and upgrade the app, then reboot your device to enjoy the results.

Hello Jeff,

Thanks for using our app and i am truly sorry for the late reply. This is Dorothy and i hope to be able to help you!

Given the importance of your data, PhoneRescue for iOS will back up your device data before recovering lost data. Even though your iPhone encounters any issue, you can recover data from backup. I am truly sorry for the inconvenience has caused to you. Thank you so much for your generous forgiveness and kind understanding.

To solve this issue issue, would you please change the path via referring the instructions below?

Please open PhoneRescue > Click Settings button on the lower left of the interface below > Click Select button to choose the path that you want to save backups > Click Save.

Please kindly tell me whether it works for you or not.

Thank you so much  for your generous forgiveness and kind feedback in advance.

Best regards,

Dorothy

 

From Dorothy

Also thanks for sharing the solution. Others can benefit from this. doodle baseball

Thank you in advance for your gracious pardon and kind feedback. burrito craft

such a great work.

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Hello Matthew,

Thanks for using our app and i am truly sorry for the late reply. This is Dorothy and i hope to be able to help you!

To start with, would you please give me a chance to explain this issue? MacClean is our product. I know that it may surprise you. I truly hope you would read my reply. Thank you so much, Matthew!

MacClean is 100% safe and clean software. It was detected as a malware via Avast AntiVirus because MacClean is the third party software, which cannot be downloaded from App Store. Thus, it will be detected as Malware. But please trust me that MacClean is safe and clean software. Sorry again for the inconvenience has cased to you. It will be appreciated for your generous forgiveness and kind understanding.

Meanwhile，i am truly sorry for Chinese company did not bring good impression to you. Yes, i know that China was lagged out in recent history. But Chinese are always trying their best to provide better products and service to the global customers. I know there are many things we need to do. To build up our brand and good impression, we are always trying! We truly hope you would like to like our product and trust our company some day. That means a lot for us! 

And if you are not willing to use our app and would like to ask for refund, you will get it at once. I totally understand and support your situation and mood. Sorry again for our company lets you down this time. Please kindly tell me your order ID to help me locate your order and issue your refund at once. And we will continue to provide better products and service. I truly believe one day we will get your acceptance. And we will so proud of that!

If there is anything we can help you with, please just let me know.

Enjoy a nice day!

Best regards,

Dorothy

Hello Dave,

Thanks for using our app and i am truly sorry for the late reply. This is Dorothy and i hope to be able to help you!

To start with, would you please kindly tell me whether you are using “Unchecking iTunes Backup” function? If so, this issue is caused due to lacking OpenCL drivers. It will be appreciated for your generous forgiveness and kind understanding.

Given this situation, would you please refer to below suggestions to solve this issue?

1. Please refer to link below to downloaded and install OpenCL:

https://drive.google.com/open?id=1KrYIRzlu-rUdb1PrxO_ZMwpNyFMrw_uO

2. If problem persists, would you please kindly send a screenshot about this issue to me for better analysis?

Please kindly tell me whether it works for you or not. 

Thank you so much for your generous forgiveness and kind feedback in advance.

Best regards,

Dorothy

If you are receiving an error message stating “unable to use this feature because CPU lacks relevant drivers,” it indicates that there may be an issue with the drivers installed on your computer uno online. Drivers are software components that facilitate communication between your hardware devices, such as the CPU, and the operating system.

I have a message “unable to use this feature because CPU lacks relevant drivers….. Can someone help?

 

From Dave

Have you tried updating your CPU drivers? Then check using a time card calculator or any other website

Hello Moon,

Thanks for using our app and i am truly sorry for the late reply. This is Dorothy and i hope to be able to help you!

It’s truly sorry for the inconvenience has caused to you. In normal case, you will receive reply within 24 hours from our Support Team (usually less than). Given this situation, would you please tell me your Ticket ID? And i will check this issue and make further investigation at once. It will be appreciated for your generous forgiveness and kind feedback in advance.

Meanwhile, to help me solve this issue, would you please kindly share more details about issue you encountered with me( fail to recover data you wanted; error code, etc..)? If possible, would you please kindly send log file to cs@imobie.com for better analysis?

https://www.imobie.com/faq/anytrans-for-ios-faqs.htm#quescate12

If you are not willing to solve this issue, i totally understand that. Sorry again for the inconvenience has caused to you. Given this situation, to help me locate your order and issue your refund soon, would you please kindly tell me your order ID? And then, i will issue your refund at once.

I am looking forward to your reply.

Thanks for your kind cooperation and help in advance.

Best regards,

Dorothy

I need a refund your product doesnt work, I have send emails, opened tickets and you dont respond, mi order ID is Receipt # 24803070-22477929

Tried to transfer whatsApp data from IOS to Android and ypur software keeps crashing on export data 

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Hello Ali,

Thanks for using our app and i am truly sorry for the late reply. This is Dorothy and i hope to be able to help you!

To help me solve your issue soon, would you please kindly share more details about issue you encountered with us? And i will provide you with solution soon.

I am looking forward to your reply.

Thanks for your kind feedback in advance.

Best regards,

Dorothy

Hello Customer,

Thanks for using our app and i am sorry for the late reply. Photos are truly precious memories for us. This is Dorothy and i hope to be able to help you!

To start with, as you cannot remember your password, you cannot build Trust Connection between iPod and computer, Given this situation, it’s sorry for Recover from iOS Device is not available for you. It will be appreciated for your generous forgiveness and kind understanding.

Secondly, would you please kindly tell me whether you have iTunes or iCloud Backup? If so, would you please try to recover photos from iTunes or iCloud backup:

Recover from iTunes Backup: https://www.imobie.com/guide/phonerescue-for-ios/recover-from-itunes-backups.htm

Recover from iCloud Backup: https://www.imobie.com/guide/phonerescue-for-ios/recover-from-icloud.htm

If you did not created any backup before, i am truly sorry for PhoneRescue is unable to help you this issue due to Data Recover Principles. It will be appreciated for your forgiveness.

Meanwhile, givne the importance of your data, i highly recommend you to back up device data periodically. Would you please kindly give our another software named AnyTrans a try? The Backup function is 100% free. If you are interested in it, would you please refer to the detailed instructions below to check it?

https://www.imobie.com/guide/anytrans/full-backup.htm

If there is anythig i can help you with, please just let me know!

Enjoy a nice day!

Best regards,

Dorothy

Hello, your guide
https://www.imobie.com/guide/anytrans/full-backup.htm angry gran help me so much and I could solve my problems. Many thanks

If PhoneRescue is downloading an excessive amount of data and filling up your computer’s storage, there could be a few reasons for this. Here are some suggestions to address the issue: geometry dash scratch

Check the settings: Ensure that you have selected only the specific data you need, such as messages, and that you have not inadvertently selected additional data categories. Double-check the settings in PhoneRescue to make sure you’ve chosen the desired options.

Dear Almotairi,

Thanks for using our app and i am truly sorry for the late reply. This is Dorothy and i hope to be able to help you!

Given this situation, i will like to exchange license code you need to you at once. To protect the safety of your order and license code info, i will provide AnyTrans for iOS license code to you email. It will be appreciated for your generous forgiveness and kind understanding.

Moreover, i strongly hope our software would bring more conveniences to you. To make good use of AnyTrans for iOS, here is the detailed user guide:

https://www.imobie.com/guide/anytrans/get-started-ios.htm

If there is anything i can help you with, please just let me know.

Have a great day!

Best regards,

Dorothy

Hello Khaled,

Thanks for using our app and i am truly sorry for the late reply. This is Dorothy and i hope to be able to help you!

Would you please refer to below instructions to change the export path?

Please open PhoneRescue > Click Settings button on the lower left of the interface below > Click Select button to choose the path that you want to save data > Click Save.

Please kindly tell me whether it works for you or not.

Thanks for your kind feedback in advance.

Best regards,

Dorothy