Pre-sale Questions

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5 on 2019年9月19日
 
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2 on 2019年10月26日

My son accidentally deleted his Minecraft World from his iPad running IOS 13. Can we recover the deleted world from his iPad?

on 2019年10月26日

I tried the trial and managed to see several thousand files. I cannot see any timestamp for the files so I have no idea which one is the one he accidentally deleted. How do you see what the date these files were deleted? How do I restore the Minecraft files? He is only 10yrs old and he cried himself to bed for accidentally deleting his Minecraft world that he had built for more than 6 months. Please help.

on 2019年10月28日

Hello Asyadiqin,

Thanks for using our app and i am truly sorry fo the delay reply. This is Dorothy and i hope to be able to help you.

To start with, i would like to explain that our software supports to recover messages, contacts, photos, videos, etc.. To get more info about file types supported, please refer to the post below:

https://www.imobie.com/guide/phonerescue-for-ios/get-started.htm

It’s really sorry for PhoneRescue is unable to help recover Minecraft World. It will be appreciated for your generous forgiveness.

Meanwhile, i want to say that you are good father. You truly care about your son! I am sorry for i fail to help you this time.

Given the importance of your data, it’s importance to back up your device data periodically. To back up device data, i highly recommend you to give our AnyTrans Backup function a try. It is a Free function, which will help you freely back up all device data, easily, quickly and securely. To get more info, please refer to the link below:

https://www.imobie.com/guide/anytrans/full-backup.htm

Meanwhile, it can help you transfer photos, videos, music, messages, apps, etc.. And it can also help customize ringtone, download online video to device, back up social messages apps (WhatsApp, LINE and Viber), move data from Android to iOS, etc.. To get more info, please refer to the detailed introduction below:

https://www.imobie.com/guide/anytrans/get-started-ios.htm

If you are interested in or need it, welcome to download from our website and give it a try:

For Windows Version:

https://www.imobie.com/go/download.php?product=at&os=win

For Mac Version:

https://www.imobie.com/go/download.php?product=at&os=mac

If you are not interested in it, please just ignore the mail. And i am really sorry for bothering you. It will be appreicated for your fogiveness.

If there is anything i can help you, please just let me know.

Thank you so much for your generous support and kind feedback in advance.

Enjoy a nice day!

Best regards,

Dorothy

 

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1 5 days ago

Can AnyTrans backup just iOS Mail from one iPhone(6S) and restore it to a different iPhone(11 Pro). When I used the iTunes backup personal folders on the old phone did not transfer to the new phone.

4 days ago

Hello Tex,

Thanks for using our app and i am truly sorry for the late reply. This is Dorothy and i hope to be able to help you!

It’s sorry for AnyTrans is unable to back up iOS mail. To check file type supported via AnyTrans, please refer to the link below:

https://www.imobie.com/guide/anytrans/get-started-ios.htm

Meanwhile, to back up device data freely, would you please kindly give below functions a try?

https://www.imobie.com/guide/anytrans/full-backup.htm

Please kindly tell me whether it works for you or not.

Thanks for your kind feedback in advance.

Best regards,

Dorothy

 

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