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Only Partial TEXT MESSAGES transferred from ANDROID to iOS

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it appears many messages have been transferred over but in looking deeper I have discovered that A) there are messages that are completely not there and B) there are dozens of messages where only ONE SIDE of the text conversation is listed. For instance, there are 15 text messages from one client but you only see THEIR side of the chat messages and not mine.

This was FROM a SAMSUNG s7edge TO an iPhone 8 plus.

I am tempted to start all over but I would hate to have things duplicate 

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Dear Jeremy,

Thanks for using our app and i am sorry for this inconvenience. Given this rare situation, would you please try below suggestions to tackle this issue:

1. Please check all messages displayed on your SAMSUNG s7 edge.

2. Please restart AnyTrans and device to refresh messages on SAMSUNG s7 edge.

3. If problem persists, would you please kindly send log file to Support@imobie.com directly for better analysis? We will provide you with solution as soon as possible.


Thank you so much for your generous cooperation and kind feedback on this issue.

Best regards,


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