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kunal

Anytrans showing zero pictures on iPhone

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Hi,

I wanted to recover and backup pictures from my iPhone to PC. After googling, i came across AnyTrans tool. While using free version, I was delighted to see that tool identified all my photos. But due to restriction of free version, I was not able to transfer all the photos. I therefore purchase license for 1 computer. But when I scanned my iPhone again after applying the license, AnyTrans is showing zero photos on my iPhone :(. Please assist.

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Hello, Kunal, thanks for contacting us and we are sorry for the inconvenience may have caused to you. If you mean you want to transfer pictures from iPhone to Computer but AnyTrans fails to detect your photos on device, would you please refer to below instruction to tackle this issue:

https://www.imobie.com/faq/anytrans-for-ios-faqs.htm#part41

If you mean you want to transfer photos from backup to computer, would you please refer to below post to give it a try?

https://www.imobie.com/guide/anytrans/backup-manager-ios.htm

Please kindly tell us whether it works for you or not.

Thanks for your kind feedback in advance.

 

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