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Charles Voss

Help with license activate

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Hello, Charles, thanks for contacting us and i am sorry for the delay reply. Usually, the payment platform would take 30-60 minutes to complete the transaction, so it would take a while to send the email with license code. It will be appreciated for your kind understanding. Considering this situation, we will contact the transaction platform to solve the problem.

Meanwhile, to help you make good use of our software soon, i will provide you with license code immediately via mail to protect your privacy.

About order issue, i check carefully and only find one order instead of two. To help us locate your duplicated order and issue refund soon, would you please kindly tell us your duplicated order?

Thank you so much for your generous forgiveness and support in advance.

If you have any questions or problems, please feel free to contact us.

Enjoy a nice day!

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